[tushars]

I am using iPad Air Software 12.5.7 and cannot open the BBO app. What has changed?

[diana_eva]

tushars, on 2024-January-16, 14:45, said:

I am using iPad Air Software 12.5.7 and cannot open the BBO app. What has changed?

We upgraded the BBO application last week to implement Google consent. Normally this upgrade should not depend on how old the device is, or otherwise be too visible to the players (other than they are now asked to consent to personalized ads if they are in the European area). We're investigating why some players are no longer able to open the application.

Meanwhile, you can use BBO from your browser (safari or chrome), by logging in from bridgebase.com

I'm sorry about this. Other players mentioned this problem.

[tushars]

diana_eva, on 2024-January-17, 13:20, said:

We upgraded the BBO application last week to implement Google consent. Normally this upgrade should not depend on how old the device is, or otherwise be too visible to the players (other than they are now asked to consent to personalized ads if they are in the European area). We're investigating why some players are no longer able to open the application.

Meanwhile, you can use BBO from your browser (safari or chrome), by logging in from bridgebase.com

I'm sorry about this. Other players mentioned this problem.

Thank you for your update. Unfortunately playing on the browser is not a great experience. It would be most helpful if this can be looked into and rectified so that we can continue to use the BBO app.