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Not receiving master points for winning In 2 robot 12 game master point tournaments: received no mps

#1 User is offline   mombear12 

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Posted 2020-May-28, 05:32

On 5/28/20 mombear12 played in tournament 531-15905786601 (robot/individual 12 game, mp) and won 54.68% but was not listed as a winner and did not receive mps.
On 5/29/20 mombear12 played in tournament 8760-1590660601 (robot/individual
, 12 game mp)and received 59.9% but was not listed as a winner and did not receive mps.
I do not want a refund. I want my ACBL master points! Thank you, anyone, especially the ACBL/BBO for help.
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#2 User is offline   Gerardo 

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Posted 2020-May-28, 07:17

You withdrew from both of those.
Check Myhands for the last week, you'll see the difference with other robot tournaments, played to completion.

#3 User is offline   burke8 

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Posted 2020-May-30, 05:01

Good morning
I did not receive Master points for a game I played in on Thursday. It was the All in One 12:30 0-1000 game on 5/28. Please advise
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#4 User is offline   JJE 0 

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Posted 2020-May-30, 11:08

I won a few masterpoints (SYC Daylong) and they didn't get registered on the ACBL until the *following* month so I recommend just make a note of it and wait patiently for a month or 2
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#5 User is offline   barmar 

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Posted 2020-June-01, 08:48

View Postburke8, on 2020-May-30, 05:01, said:

Good morning
I did not receive Master points for a game I played in on Thursday. It was the All in One 12:30 0-1000 game on 5/28. Please advise


You received 0.22 BBO points for that game. But ACBL may calculate their masterpoints differently for virtual club games.

#6 User is offline   barmar 

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Posted 2020-June-01, 08:50

View PostJJE 0, on 2020-May-30, 11:08, said:

I won a few masterpoints (SYC Daylong) and they didn't get registered on the ACBL until the *following* month so I recommend just make a note of it and wait patiently for a month or 2

ACBL processes masterpoints on a monthly basis. We send them virtual club results immediately, so they can be entered into Live for Clubs right away, and those points will be in your "Pending" awards until the end of the month.

All other BBO ACBL masterpoints are sent to ACBL on the 1st of the month.

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