McBruce, on Aug 12 2005, 08:34 PM, said:
Anyone whose comments reveal that they are more concerned with the opponents getting a penalty than the TD restoring equity deserves a disciplinary penalty. An exchange of four messages is close to the line. Once you explain that it is legal to violate a partnership agreement, that should be the end of the matter. Sadly, many players will not give up arguing. All TDs have seen this type of harrassment at one time or another, and you have to put your foot down and tell the protesters that the decision has been made and is final, and any more arguing will lead to penalties.
Walddk, on Aug 12 2005, 10:36 PM, said:
Everyone is entitled to call the director. That must never lead to procedural penalties. It is much better for a player to call the TD than to try solving the issue among themselves.
I agree with McBruce that procedural penalties are badly needed. I also agree with Walddk that no one should ever be penalized for calling the director and asking about a situation.
It's true that some players will continue arguing because they think they are right, and some (even in f2f) call the director hoping for an adjustment they don't deserve. If you tell them no, explain your reason, and they still become obnoxious, then they deserve a procedural penalty.
In the case I posted, however, the opponent was not harassing me, not even arguing for an adjustment he didn't deserve, but he was simply incensed that someone could open that light and not tell him via an alert. It took me the four exchanges to educate him, and I kept thinking about TDs who might not be willing to take the time to do it.
I'm certain this was not intended to be argumentative, but done in ignorance of how alerts are supposed to work, hence my suggestion of an article, perhaps in the BBO Library, explaining about alerting, psyche bids, and related issues, that a TD could refer a player to.