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BBO internet connection Repeatedly losing it

#1 User is offline   wisemarian 

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Posted 2022-December-09, 14:30

I've been playing on BBO for 2+ years. Suddenly, last week, I lose connection at some point into the game, no matter if it is with robots, a duplicate game or a casual game.
This happens both with my laptop and my iPad. I use a Safari browser
To avoid the VERY frustrating disruptions, I connected with my cell phone hotspot and can stay online that way. Downside is it is using all my cell phone data.

I've turned to my ISP provider for help and their chief technician says it is a BBO problem.

Help!!
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#2 User is offline   barmar 

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Posted 2022-December-15, 17:48

Nothing has changed at the BBO end. And the fact that it works when you switch ISPs (by going through your cellphone provider) is further indication that the problem is with the ISP.

BBO is more sensitive to latency and packet loss than regular web sites, because it keeps a permanent connection to the client while you're logged in, and periodically checks that the client is still responding.

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