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Provisional results have they stopped?

#1 User is offline   Mr Dale 

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Posted 2021-December-25, 08:43

Recently I have noticed that after completing a Zenith Daylong it says click here to see provisional results but when I click
I see a blank page and nothing happens.
I guess I'll just have to wait til tomorrow.
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#2 User is offline   pilowsky 

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Posted 2021-December-25, 15:12

It can take a while to appear.
If you click on the button that tells the blank page to appear in another window that will sometimes work.
Or when you come back later and access it from your "completed tournaments" area you will see it.
It has never taken more than 5 minutes for me.
Non legit hoc
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#3 User is offline   Peter_f 

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Posted 2021-December-26, 02:26

You might get a time-out error if it takes too long, and will not be able to refresh the small window without leaving BBO.

You can try to open it in an new window - there is an appropriate symbol top right next to the closing symbol. The new window ist refreshable without problems.
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#4 User is offline   Huibertus 

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Posted 2021-December-27, 09:16

Just a simple matter of making sure the pop up window only appears after the database has confirmed the results have been committed. They should hire a programmer for 10 minutes to fix the issue.
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#5 User is offline   nudnikbp 

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Posted 2021-December-27, 15:14

Based on the earlier comments, this may be wrong, but I've had the impression that if you play early in the day, then BBO may not have enough of a sample to provide a valid provisional result. If that happens you have to wait until the next day to see your result.
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