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Results Not Processing

#1 User is offline   DaveTHB 

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Posted 2021-February-03, 10:05

Is there a problem with BBO producing results?

I have been trying to run the results via BB extractor but it says the results are embargoed and it stops after 3 or 4 hands?

This is for vEBU518662 who are waiting for their results. Is something going on?

Could BBO please find a way of communicating tech and service problems to Club Directors, please?
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#2 User is offline   petederby 

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Posted 2021-February-03, 11:27

I've been struggling all afternoon with the same problem. It was an 18 board session. Twice the Exctractor has processed 17 travellers before failing, but most times it has only managed a small number or none at all. Is there a capacity / maintenance issue at BBO today? This was for vEBU210009.
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