Help
Hi all
I got this email yesterday and am trying to help out some friends. They would like to set up a teaching table. I don't even own a cell phone so am of no help.
As follows:
""We are going to try it on Thursday 🤞I am hoping you can help one of our players with her attempts to get on the BBO App. She has filled in her username and password (and has changed it several times to see if that helps) but when she tries to log in she gets a message to Enter her ABCL number - required. None of us has a number so I’m not sure how I am able to log in so I can’t seem to help her get on the App.
If you have any suggestions on how to maneuver around this we all would greatly appreciate it! ""
If anyone can help please let me know.
Thank you in advance!
Babs
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Signing in with BBO app
#2
- Group: Admin
- Posts: 5,176
- Joined: 2009-July-26
- Gender:Female
- Location:bucharest / romania
Posted 2021-January-05, 13:05
oops sry p, on 2021-January-05, 08:50, said:
Hi all
I got this email yesterday and am trying to help out some friends. They would like to set up a teaching table. I don't even own a cell phone so am of no help.
As follows:
""We are going to try it on Thursday 🤞I am hoping you can help one of our players with her attempts to get on the BBO App. She has filled in her username and password (and has changed it several times to see if that helps) but when she tries to log in she gets a message to Enter her ABCL number - required. None of us has a number so I'm not sure how I am able to log in so I can't seem to help her get on the App.
If you have any suggestions on how to maneuver around this we all would greatly appreciate it! ""
If anyone can help please let me know.
Thank you in advance!
Babs
I got this email yesterday and am trying to help out some friends. They would like to set up a teaching table. I don't even own a cell phone so am of no help.
As follows:
""We are going to try it on Thursday 🤞I am hoping you can help one of our players with her attempts to get on the BBO App. She has filled in her username and password (and has changed it several times to see if that helps) but when she tries to log in she gets a message to Enter her ABCL number - required. None of us has a number so I'm not sure how I am able to log in so I can't seem to help her get on the App.
If you have any suggestions on how to maneuver around this we all would greatly appreciate it! ""
If anyone can help please let me know.
Thank you in advance!
Babs
It's not mandatory to fill in an acbl number. Normally you can leave the field blank and register, it's not a mandatory field.
I just tried it on mobile and was able to register successfully, both without touching the ACBL number and also with typing some rubbish in, then deleting it.
I think the only limitation is that they can't write something random on the ACBL number box. It has to be blank or use a valid number.
If all fails, maybe ask them to try to register using the web version instead.
#3
- Group: Members
- Posts: 38
- Joined: 2015-July-15
Posted 2021-January-05, 13:44
THANK YOU DIANA! You re always so helpful. ♥
#4
- Group: Admin
- Posts: 22,132
- Joined: 2004-August-21
- Gender:Male
Posted 2021-January-06, 13:58
I think she misread the registration screen. That row looks like this:
The Required qualifier is meant for the password, not the ACBL number.
Password Required ACBL Number ______________ ____________
The Required qualifier is meant for the password, not the ACBL number.
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