[Liversidge]

I am relatively new to BBO online play. There are areas I want to explore but am struggling a bit because images I see on the BBO help guide / index interfaces (https://www.bridgeba...om/help/v2help/) don't match what I see on my PC. Some of the comments suggest that the guide I am looking at refers to a BBO app. I
Am I looking in the wrong place or at out of date link.

My current problem is that when I want to export a hand from History and choose the 'save deal as' option a window opens and I enter a file name and choose the 'my favourite hands' folder, nothing happens. I am obviously doing something wrong. Is there an up to date BBOhelp guide somewhere that explains how do do it properly.

Thanks

[paulg]

Unfortunately the help has not been updated for the latest version but in general things work the same way.

In this case I guess it is working but the screen is not being updated. So the first time you look in the 'my favourite hands' folder the hand is not there, but if you click out of the folder and go back in it will appear.

[Liversidge]

paulg, on 2020-April-15, 10:37, said:

Unfortunately the help has not been updated for the latest version but in general things work the same way.

In this case I guess it is working but the screen is not being updated. So the first time you look in the 'my favourite hands' folder the hand is not there, but if you click out of the folder and go back in it will appear.

Thanks, but still not appearing when I log out and log back in again. In the window headed Select Folder I click on 'My favourite hands' expecting to be invited to save the hand I have named but I am immediately taken to the BBO home page. I have tried it over twenty times thinking I must be missing something simple but I just can't see what. It's driving me nuts. Please put me out of my misery.

[paulg]

Liversidge, on 2020-April-15, 12:16, said:

Thanks, but still not appearing when I log out and log back in again. In the window headed Select Folder I click on 'My favourite hands' expecting to be invited to save the hand I have named but I am immediately taken to the BBO home page. I have tried it over twenty times thinking I must be missing something simple but I just can't see what. It's driving me nuts. Please put me out of my misery.

You have looked in the folder called 'my favourite hands' at the bottom of the folder list?

[Liversidge]

paulg, on 2020-April-15, 13:26, said:

You have looked in the folder called 'my favourite hands' at the bottom of the folder list?

As I thought, I was being dumb. I was expecting to see my new file appearing immediately in the window I was working on. I have just discovered 'deal archive' in my account area, and there are my various attempts all saved.

[paulg]

👍

[ind_pat]

when we play after a while they pull out 1 or 2 person why in casual and set table

[Hbh53139]

I was taken out of virtual st cats. Made a mistake and could not get in again please reply

[barmar]

Hbh53139, on 2020-April-17, 11:23, said:

I was taken out of virtual st cats. Made a mistake and could not get in again please reply

Sorry, but there isn't enough information here to know what problem you had. What is "virtual st cats"? I guess you're saying something about playing in a virtual club game, but other than that I can't parse what you've written.

This thread is also about issues with the Help screens in BBO, it's not intended for all help requests. If you're having an unrelated problem, you can start a new thread.

You can also send email to support@bridgebase.com.