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Automatically charged for advanced GIB Given no option to purchase weekly vs daily GIB

#1 User is offline   BabsG 

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  • Joined: 2012-February-17
  • Gender:Female
  • Location:Qualicum Beach, BC, Canada

Posted 2019-November-09, 09:50

Couple of things:

On V3 there is no notification on login of how many days/hours I have left on my robot rental. As far as I can see, there is no way to find out other than logging into the old flash version. I buy the robots by the week as $1 per day for advanced bots is beyond my pay grade.

Last night I set up a table with 3 robots to fool around. My rental period must have been over. I received an automatic notice that bots had been rented and fee was deducted from my BBO$. I was given no option of renting by the week or the day. When I logged in later I saw that my balance had been reduced. It wasn’t until this morning that I decided to log into on the old version to see what exactly I had purchased. I saw I had <14 hours left on my bot rental. Your system automatically deducted for advanced bots.

Will this be fixed in the near future?

Thanks

Babs (bABsG)
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