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Keyboard locks Randomly, my keyboard locks and I cannot type anything in the chat lin

#1 User is offline   peterb627 

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Posted 2018-September-29, 08:20

Randomly my keyboard becomes unusable and I cannot type anything in the chat line. What I can do is paste text from a word doc and click chat. I have to restart Bridgebase to get the keyboard function back on.
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#2 User is offline   kladenak 

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Posted 2018-September-30, 02:15

It happens to me as well, always in Firefox, not in Chrome. I found out that it is enough to switch to another tab in the browser and then come back to BBO for the chat to work again. No idea about the cause.
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#3 User is offline   PhilG007 

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Posted 2018-September-30, 02:17

View Postpeterb627, on 2018-September-29, 08:20, said:

Randomly my keyboard becomes unusable and I cannot type anything in the chat line. What I can do is paste text from a word doc and click chat. I have to restart Bridgebase to get the keyboard function back on.


You might need to get your keyboard replaced. Get it checked over by a technician. If it's still within its warrenty it shouldn't cost you anything. Otherwise you'll have pay a fee. If you
do,ask for an estimate and shop around for the cheapest price. Don't just accept the first offer. Good luck!
"It is not enough to be a good player, you must also play well"
- Dr Tarrasch(1862-1934)German Chess Grandmaster

Bridge is a game where you have two opponents...and often three(!)


"Any palooka can take tricks with Aces and Kings; the true expert shows his prowess
by how he handles the two's and three's" - Mollo's Hideous Hog
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#4 User is offline   DozyDom 

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Posted 2018-September-30, 03:02

View PostPhilG007, on 2018-September-30, 02:17, said:

You might need to get your keyboard replaced. Get it checked over by a technician. If it's still within its warrenty it shouldn't cost you anything. Otherwise you'll have pay a fee. If you
do,ask for an estimate and shop around for the cheapest price. Don't just accept the first offer. Good luck!

Some would suggest that the problem has nothing to do with the keyboard, and that this would be a waste of time...
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#5 User is offline   gordontd 

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Posted 2018-September-30, 03:20

View PostPhilG007, on 2018-September-30, 02:17, said:

You might need to get your keyboard replaced. Get it checked over by a technician. If it's still within its warrenty it shouldn't cost you anything. Otherwise you'll have pay a fee. If you
do,ask for an estimate and shop around for the cheapest price. Don't just accept the first offer. Good luck!

A keyboard that selectively refuses to work with Bridgebase?
Gordon Rainsford
London UK
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#6 User is offline   Barbara600 

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Posted 2018-September-30, 05:52

If you need to replace the keyboard, WalMart, Amazon or some other discount department store will sell you one for under $10.00. I usually find that if my keyboard has locked, I've lost my connection to Bridge Base entirely and have to restart thru my computer. I use Chrome, which usually gives me no trouble, BBO will go unstable on me from time to time.
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#7 User is offline   PhilG007 

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Posted 2018-September-30, 07:14

View PostDozyDom, on 2018-September-30, 03:02, said:

Some would suggest that the problem has nothing to do with the keyboard, and that this would be a waste of time...


Maybe but no harm in getting it investigated for piece of minds sake ?
"It is not enough to be a good player, you must also play well"
- Dr Tarrasch(1862-1934)German Chess Grandmaster

Bridge is a game where you have two opponents...and often three(!)


"Any palooka can take tricks with Aces and Kings; the true expert shows his prowess
by how he handles the two's and three's" - Mollo's Hideous Hog
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#8 User is offline   Gazumper 

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Posted 2018-September-30, 09:33

Maybe it's time to start getting used to the HTML5 version of Bridgebase.
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#9 User is offline   smerriman 

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Posted 2018-September-30, 13:27

It's a bug with flash. Clicking in the URL bar, or switching tabs as suggested, will resolve it.
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#10 User is offline   cmsjw5 

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Posted 2018-October-01, 12:14

Thanks for the suggested cures, I'll try them as this happens often, and is very annoying. I have a set of messages set up in Chat Manager which I can use when it happens (eg. 'No chat p !', 'wdp' etc), but Chat Manager is also useful for announcing the system for new opps, or requesting new players. Unfortunately it doesn't seem to be available on the iPad interface, - just where it is needed most.
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#11 User is offline   barmar 

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Posted 2018-October-02, 10:24

Chat Manager is in the new version of the mobile app that came out last week. Go to the Chat tab, tap in the chat display area, and a menu pops up with Chat Manager as one of the options.

#12 User is offline   Lovera 

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Posted 2018-October-03, 08:57

It's happened to me also. I've have discovered that was unable to write on " Fast Reply " after i was emailing on "Message" and i watched that cannot use also "F.R." in Forum too. To change the virtual keyboard with that one of Google (with an " A " on image) seems to have almost temporally resolving but i work now on Chrome or Firefox Beta and not in Internet Explorer ( and this one can be also a mine devise problem ).
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#13 User is offline   skx 

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Posted 2018-October-05, 14:48

That's cleared that up then...
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