[duffer66]

I have been unable to write a new cc on either the old windows version or the new web version; I have several saved in windows version so I do know how to do it; have others had this problem lately?

[Free]

I'm much happier since I use the MS Word file instead of the WBF's CC editor. Have you tried that?

[FM75]

IMO - I would recommend - fugedaboudit...

Everything that follows presumes that you meant Full Disclosure CC (FDCC)


BBO's support for it is really problematic, and IMO they pretty much don't care about adding support for it.
1) FDCCs can ONLY be added from PCs running the BBO client software (not web)
2) There is no non-PC site for generating one.. (note there is a thread on forum that does it in python.... so maybe that would help on other platforms)
a) but you would still need a PC to get it onto BBO
3) Even if you have one:
a) It does not support true alerts, but rather
b) treats what is on the card as an announcement
4) If you use one, then
a) opponents can elect to turn it off, if and only if, they are on the PC client
b) they may have it turned off to prevent seeing stuff from robots and won't see your alert/announcements
c) your partner can't turn it off, so sees you alert/announcements, if he is on the web version
d) I don't know how this works if partner or opps are on tablet version
e) if you have to turn it off, to be fair to opponents because partner is on web, then you have to do normal alerting anyway
f) The FDCC alerts may not show up in handviewer replays of the hand - which makes it look like you never alerted.

[barmar]

Free, on 2013-May-09, 15:31, said:

I'm much happier since I use the MS Word file instead of the WBF's CC editor. Have you tried that?

But those CCs don't show up to online opponents, which is the whole point of posting a CC.

[barmar]

Another user posted the same problem last week: http://www.bridgebas...nvention-cards/

I don't think any changes have been made to this recently, so I'm not sure why this problem has suddenly come up for the two of you.

[barmar]

This should be fixed now. A change in IE10 was incompatible with our code.

[duffer66]

barmar, on 2013-May-10, 11:01, said:

This should be fixed now. A change in IE10 was incompatible with our code.

Thanks, will go check
duff

[duffer66]

just attempted again after said fix; still not working appreciate your working on it
duffer

[barmar]

You may need to clear your cache to get the updated script.

[duffer66]

barmar, on 2013-May-11, 12:04, said:

You may need to clear your cache to get the updated script.

Clear my cache? how do I do that please?

[FM75]

duffer66, on 2013-May-12, 18:04, said:

Clear my cache? how do I do that please?

Tech support will ask you what browser you use, then
google "clear cache <your browser here>"

In most browsers, you can set your search engine to Google.

If you do not know how to do that, then type "google.com" into your browser.
Then "clear cache internet explorer", or "clear cache google chrome", or "clear cache firefox", etc.

You can also enter "make google my default search engine"

[barmar]

Since you're presumably using IE10 to run into this problem in the first place, see http://pcsupport.abo...pintfilesie.htm for instructions.

[barmar]

Try again now. We made a mistake when we updated it 2 weeks ago, we just corrected it.