[cloa513]

I exit from Solitaire or are forced out due to inactivity and when I enter again its unusuable it just has the Video Bridge start window whether its Video Bridge or 4 Hand that I enter but I can't go any further. I can log out but its the same after logging in again. Only total computer restart fixes it.

[cloa513]

cloa513, on 2013-March-19, 20:11, said:

I exit from Solitaire or are forced out due to inactivity and when I enter again its unusuable it just has the Video Bridge start window whether its Video Bridge or 4 Hand that I enter but I can't go any further. I can log out but its the same after logging in again. Only total computer restart fixes it.

Its still goes dead duck but it different- Just shows score= -240 and an empty display and I can only logout to get out that page.

[fred]

I am investigating, but so far I can't replicate this problem. If you figure out any kind of pattern in terms of when it happens, please post here.

In the mean time, you should never have to restart your computer. Just refresh your browser window (or close it and start another one).

Fred Gitelman
Bridge Base Inc.
www.bridgebase.com

[Oceanss]

fred, on 2013-March-27, 08:47, said:

I am investigating, but so far I can't replicate this problem. If you figure out any kind of pattern in terms of when it happens, please post here.

In the mean time, you should never have to restart your computer. Just refresh your browser window (or close it and start another one).

Fred Gitelman
Bridge Base Inc.
www.bridgebase.com

It happened to me many times, and always after I was disconnected due to inactivity (kicked out of BBO alltogether). When I log in back, no matter what I choose - start a table, get pick-up game, get into tourney or even join table to kibits, I get to see the "Stuck" solitaire table I was in, with last score, but unable to make new bid or deal hand.. Yellow buttons on top left aren't working, with exception of <Log Off>.
Even logging in back with another username won't fix it - the ghost table keeps coming back. If I try old DL version, it works fine, but never the web version, independently of browser, until the full reboot or restart the internet connection.

Also funny is that I can see the chat of the table I tried to join, but the image of the table is that stuck solitaire.

[fred]

We think we have found a fix to this problem. Most likely we will be releasing a new version that contains the fix within the next few days.

Fred Gitelman
Bridge Base Inc.
www.bridgebase.com