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Black screen on HTC Android?

#1 User is offline   Grizz1y 

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Posted 2012-June-16, 17:08

Hi,

I am trying to use the BBO App on HTC Desire with Android 2.2.2.
I have Flash-player 11.1 installed and also installed Adobe AIR
per the instructions.

Still, when I start the BridgeBase app,
I only get a black-screen and nothing happens...

Anyone knows what might be the problem here?
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#2 User is offline   sigen 

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Posted 2012-July-25, 03:12

Have the same problem. Can anyone help please.

Just installed the latest version of BBO app and have Adobe AIR installed.

When starting the BBO App, it only shows a black screen.

Device is HTC desire with android 2.2.2
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#3 User is offline   sigen 

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Posted 2012-July-29, 05:22

bump!

help please!
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#4 User is offline   uday 

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Posted 2012-July-29, 06:54

I'll make sure that our developer sees this. Meanwhile, is it possible that it is just very slow to start up ? Try letting it 'sit' on the black screen for a minute or three.

U
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#5 User is offline   sigen 

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Posted 2012-July-29, 09:06

View Postuday, on 2012-July-29, 06:54, said:

I'll make sure that our developer sees this. Meanwhile, is it possible that it is just very slow to start up ? Try letting it 'sit' on the black screen for a minute or three.

U


Thanks uday,

I waited much longer than that, ca 15 mins, on an OK connection, but still only a black screen :(

Very greatful for help from your developers.
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#6 User is offline   fred 

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Posted 2012-July-29, 09:49

View Postsigen, on 2012-July-29, 09:06, said:

Thanks uday,

I waited much longer than that, ca 15 mins, on an OK connection, but still only a black screen :(

Very greatful for help from your developers.

Sorry but it is unlikely that I (the developer) will be able to help you. All I can really suggest for now is the usual:

- kill other apps that are running at the same time
- try rebooting your phone
- make sure you have the latest updates of all apps
- update Android to the latest version that your phone supports

If I can think of anything else, I will let you know.

Fred Gitelman
Bridge Base Inc.
www.bridgebase.com
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