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I keep freezing

#21 User is offline   TrevC 

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Posted 2016-December-14, 12:38

Just bought a new "desktop" running windows 10. BBO freezes when first deal is made. Seems OK on my Laptop which used to be win 7 but upgraded to win 10 all is fine. Freezes started about 7 days ago after large update to win 10 operating system. My partner, (also in UK) has the same problem with freezing. Is this a Microsoft problem, a UK problem or a BBO problem?
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#22 User is offline   barmar 

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Posted 2016-December-14, 12:48

Try using a different browser, like Chrome or Firefox.

We don't know why different users have problems with some browsers, but switching browsers often resolves it.

#23 User is offline   AugustaDan 

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Posted 2018-January-03, 18:09

What solved this really annoying problem for me was clicking on the circled i in the address bar to the left of the www.bridgebase and making sure I set everything to allow. This works on Windows 10 systems Chrome browser.
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