Trpltrbl, on Jul 6 2004, 03:24 PM, said:
I starting to see many complaints about the level of directors here on BBO.
I think BBO, instead of making anybody TD that asks, has to set some guidelines about who can become director.
Mike, I agree with your ends, but not the means:
I've said it before, I'll say it again: Centralized command/control structures don't work in large/complex environment. Personally, I would prefer that Fred/Uday are able to focus on providing core infrastructure rather than creating some kind of test to certify the capabilities of individual directors.
IMHO, the "right" way to handle this situation is to provide mechanisms by which players are able to rate the performance of indivudal directors. Over time, directors will develop "reputations". Good directors will rise to the top. Poor directors will receive feedback that they will (hopefully) use to improve their performance.
From my own perspective, I've played in a several pay tournaments. I've only been involved in one incident that required a director call. From my perspective, the call was handled quickly, efficiently, and completely in line with my understandings of the Laws. If a feedback mechanism were available, I would have happily provided a good review for this director.
I played in the same tournament that generated Lukewarm's original thread. I had no interactions with either of the directors, and wouldn't feel comfortable filing a review. With this said and done, I'm guessing that Lukewarm would...
I'll note in passing that the feedback system that I am discussing with happen with or without official blessing/support/infrastrucutre. Just look whats happening here. However, facilitating this process through a formal rating service will accelerate the process and ensure that it happens in a more open fashion.