Bidding went
(south-west-north-east)
2c-pass-3c-pass
pass-pass-pass
This was in a tournament.
I am west, the 2c was NOT alerted and the opponent did not say ANYTHING inform us about their bidding systems (which was precision).
I have an obvious takeout double if I was aware their methods was precision (2c = opening hand, 5 or more clubs). This would have very easily allowed us to reach 4h by E-W regardless of what north bids.
The tournament director is "*********". I informed his about the damage caused by their failure to alert.
He then said, "looked at it cannot adjust because you either x or bid"
I have no idea what he meant, and I continue to plead my case, but everything I said was ignored.
I am very unsatisfied by both the outcome and the way this tournament director handled this case.

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