[pholly]

Six months ago, everything was fine on my PC (networked) running Windows XP Pro - no problems with bbo. Then one day I open bbo and hear a very loud, noisy repetitive 'clacking' sound and the screen shows a pop-up box saying: "Updating convention cards". This will go on forever. I can go to the main bridge room but am not able to enter a table. I can go to the vu-graph theatre and highlight a table but not enter it for viewing. Meanwhile the 'clacking' goes on and on . . .

Our IT chap says he has changed nothing in head office (1,000 km away - I have sat connection) and I have downloaded the latest bbo version numerous times. In fact, I think the problems possibly started after downloading a new version.

I hope some technophile can help this technophobe . . . getting desperate :-) Am bridge-deprived.

[pholly]

Interesting observation - to the left of my post above I am said to have joined today (19th April) but in fact I joined years ago. I did try joining again for no good reason (I AM a technophobe) but was told my alias was alreadyb taken so I aborted the project. This is probably irrelevant but I am mentioning it just in case . . .

[fred]

Click on the following link. You will find instructions there for solving this problem (which is a consequence of your satellite connection):

link

Fred Gitelman
Bridge Base Inc.
www.bridgebase.com

[barmar]

pholly, on Apr 19 2006, 09:03 AM, said:

Interesting observation - to the left of my post above I am said to have joined today (19th April) but in fact I joined years ago. I did try joining again for no good reason (I AM a technophobe) but was told my alias was alreadyb taken so I aborted the project. This is probably irrelevant but I am mentioning it just in case . . .

The date next to the post is the date you joined these forums, not when you joined BBO. Maybe this is what you meant, but it's not clear.

[pholly]

Fred - unabounded joy! Yay - it works and many thanks.
Thx to you also barmar for clarifying that issue.
Now off to the vugraph . . .