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BBO Freezes

#1 User is offline   USViking 

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Posted 2018-June-21, 20:51

This has become a daily problem:

BBO freezes and no way to unfreeze except close and log in again, after which session in progress is completely lost.

I have a new system and I have had zero problems elsewhere since upgrade.

Please fix!

TY
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#2 User is offline   USViking 

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Posted 2018-July-02, 21:23

 USViking, on 2018-June-21, 20:51, said:

This has become a daily problem:

BBO freezes and no way to unfreeze except close and log in again, after which session in progress is completely lost.

I have a new system and I have had zero problems elsewhere since upgrade.

Please fix!

TY


This problem is getting worse, and I request a reply.

FYI I have a new PC with all the upgrades available, according to my geek.

Also, I have not expeienced any lockup at any olf the dozens os site I visit daily.
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#3 User is offline   diana_eva 

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Posted 2018-July-03, 05:18

What browser are you using? Did you try a different browser, to check whether the problem still occurs?

I suspect you are using tabs in Chrome, and Chrome has a bug with tabs freezing when you toggle tabs, but need more details from you before being able to help.

#4 User is offline   USViking 

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Posted 2018-July-03, 15:48

 diana_eva, on 2018-July-03, 05:18, said:

What browser are you using? Did you try a different browser, to check whether the problem still occurs?I suspect you are using tabs in Chrome, and Chrome has a bug with tabs freezing when you toggle tabs, but need more details from you before being able to help.


Thank you for ther information, I have been using Chrome, but will try Bing.

I should say, though, that toggling tabs while using Chrome has never been a problem, even with the ancient system I had before, and I do a lot of toggling.
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#5 User is offline   smerriman 

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Posted 2018-July-03, 15:57

Quick suggestion - if it looks like it has frozen, try resizing the window, and see if it unfreezes. Has been a few flash-related bugs around with both Chrome + Firefox, and that was one workaround (not BBO specific).
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#6 User is offline   diana_eva 

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Posted 2018-July-04, 02:18

 USViking, on 2018-July-03, 15:48, said:

Thank you for ther information, I have been using Chrome, but will try Bing.

I should say, though, that toggling tabs while using Chrome has never been a problem, even with the ancient system I had before, and I do a lot of toggling.



The solution for Chrome tabs freezing is - like smerriman mentioned - to resize the window a little (drag one of the margins a bit), this gets the tab unstuck.

#7 User is offline   barmar 

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Posted 2018-July-04, 22:53

 USViking, on 2018-July-03, 15:48, said:

Thank you for ther information, I have been using Chrome, but will try Bing.

Bing isn't a browser, it's a search engine.

Browsers are: Google Chrome, Mozilla Firefox, Microsoft Internet Explorer (only on Windows), Microsoft Edge (only on Windows 10), and Apple Safari (only on Mac).

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