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app freezes regularly

#1 User is offline   phoebeedw 

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Posted 2018-March-07, 16:21

I'm using windows 10 using Chrome and the app freezes often. I have to sign in again. I have very little running in the background. i unblocked pop-ups and ads for this site. Will that help? Would love help with this problem.
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#2 User is offline   diana_eva 

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Posted 2018-March-07, 16:49

View Postphoebeedw, on 2018-March-07, 16:21, said:

I'm using windows 10 using Chrome and the app freezes often. I have to sign in again. I have very little running in the background. i unblocked pop-ups and ads for this site. Will that help? Would love help with this problem.


What do you mean by freezing? You're losing connection, or the page becomes slow /frozen in some way?

#3 User is offline   phoebeedw 

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Posted 2018-March-08, 12:12

View Postdiana_eva, on 2018-March-07, 16:49, said:

What do you mean by freezing? You're losing connection, or the page becomes slow /frozen in some way?



I lose connection, and sometimes it happens to the people that I play with.
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#4 User is online   pescetom 

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Posted 2018-March-08, 14:07

View Postphoebeedw, on 2018-March-08, 12:12, said:

I lose connection, and sometimes it happens to the people that I play with.


Happens to me too, using Windows 10 and Chrome on a slow but reliable ADSL connection.
About once per hour if I had to guess and average.
I repeat the login and get back in immediately.
It is usually benign, but just a few minutes ago it happened after about 20s of (in)decision in a TCR tournament, when I got back in I was first offered the choice to bid - which I immediately did - then told I was no longer playing in the tournament.
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