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Error #2032 Friend Challenge

#1 User is offline   nige1 

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Posted 2017-March-07, 04:08

After playing board #8 in a 14 board imps best-hand friend-challenge against ollegru, I was ejected from the table. When I tried to resume the match, I kept getting

"Table closing error #2032".

Eventually I was able to resume but half way thorough board #9 I was again ejected with

"Table closing An error has occurred".

I was able to resume and complete the challenge but feel that BBO software engineers should be made aware of this problem.
.
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#2 User is offline   smerriman 

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Posted 2017-March-07, 13:36

This happens once in a while to me too and has happened in the dailies as well as challenges. Logging off and on doesn't help, and while it's happening, attempting to play a different challenge usually fails too.

Normally it's just a case of waiting it out, though in the most recent case, it actually completely broke the bidding.
Feel free to send me a friend challenge of any format as often as you like. I'll always accept :)
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#3 User is offline   uday 

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Posted 2017-March-07, 14:32

For now, just think of it as a transient connectivity issue, and wait it out, sorry. We've seen it before but we've never had much clarity on the cause. The error itself just means something like 'Flash detected an error when trying to use a network service', there's no meat in that sandwich and I can't tell what the actual error is.

#4 User is online   barmar 

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Posted 2017-March-07, 15:45

The bidding glitch is more worrisome, though.

If you see that happen again, please post here ASAP. We have 1 day of detailed logs of the activity on the server for challenges and daylongs (these types of tournaments use a different server from the rest of BBO), so if know about it soon enough we can try to see what was happening. Apparently when the connection failed, it got out of sync regarding which action came from the player versus a bot.

#5 User is offline   arihawes 

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Posted 2017-July-26, 07:00

View Postbarmar, on 2017-March-07, 15:45, said:

The bidding glitch is more worrisome, though.

If you see that happen again, please post here ASAP. We have 1 day of detailed logs of the activity on the server for challenges and daylongs (these types of tournaments use a different server from the rest of BBO), so if know about it soon enough we can try to see what was happening. Apparently when the connection failed, it got out of sync regarding which action came from the player versus a bot.


I am seeing this happen while trying to play the NABC tournament today. can't get through the first board.
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#6 User is offline   arihawes 

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Posted 2017-July-26, 07:05

View Postarihawes, on 2017-July-26, 07:00, said:

I am seeing this happen while trying to play the NABC tournament today. can't get through the first board.


And now it seems to be resolved.
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#7 User is online   barmar 

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Posted 2017-July-27, 23:38

View Postarihawes, on 2017-July-26, 07:00, said:

I am seeing this happen while trying to play the NABC tournament today. can't get through the first board.

There was a network problem at our hosting provider that morning.

#8 User is offline   SysWOW64 

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Posted 2017-November-13, 18:31

Currently having a problem with 2032 right now. Can't/barely start the new MP Free daily tournament. :(
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#9 User is online   barmar 

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Posted 2017-November-14, 10:27

We were having problems with the service that hosts daylong and challenges last night. We'll be issuing refunds to anyone who paid for an entry and couldn't complete. Probably no refunds for the free daylong.

#10 User is offline   bobnbbase 

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Posted 2017-November-25, 16:33

i got error 2032 about 10 times within the last hour
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#11 User is offline   diana_eva 

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Posted 2017-November-25, 16:43

View Postbobnbbase, on 2017-November-25, 16:33, said:

i got error 2032 about 10 times within the last hour


Technical problems, techs are looking into this and will fix as soon as possible.

#12 User is offline   diana_eva 

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Posted 2017-November-25, 17:35

This should be fixed now.

#13 User is offline   nige1 

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Posted 2017-November-25, 18:20

View Postdiana_eva, on 2017-November-25, 17:35, said:

This should be fixed now.

Thank you :)
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