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I can't sign in today

#1 User is offline   mrobichek 

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Posted 2016-May-06, 15:59

When I try to connect on my PC today, all I get is "Connection Lost". I tried rebooting my PC to no avail. I am able to sign in through my cell phone. Any thoughts?
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#2 User is offline   veryfy 

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Posted 2016-May-06, 17:20

View Postmrobichek, on 2016-May-06, 15:59, said:

When I try to connect on my PC today, all I get is "Connection Lost". I tried rebooting my PC to no avail. I am able to sign in through my cell phone. Any thoughts?


I am having the same problem on Chrome and Firefox. Finally made it on using Edge. Did something change?
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#3 User is offline   atropos_f 

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Posted 2016-May-06, 20:04

I'm having the same problem with Chrome. Haven't been able to sign in all day and tried with 2 different computers.
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#4 User is offline   Cyrous123 

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Posted 2016-May-06, 22:23

I have the same problem, can not connect, ??
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#5 User is offline   PhilG007 

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Posted 2016-May-07, 02:47

I'm on Internet Explorer and have never had any bother logging in. Why not give it a try ?
"It is not enough to be a good player, you must also play well"
- Dr Tarrasch(1862-1934)German Chess Grandmaster

Bridge is a game where you have two opponents...and often three(!)


"Any palooka can take tricks with Aces and Kings; the true expert shows his prowess
by how he handles the two's and three's" - Mollo's Hideous Hog
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#6 User is offline   frank fl 

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Posted 2016-May-07, 06:56

View Postmrobichek, on 2016-May-06, 15:59, said:

When I try to connect on my PC today, all I get is "Connection Lost". I tried rebooting my PC to no avail. I am able to sign in through my cell phone. Any thoughts?


I had the same problem. I deleted BBO from my favorites. Searched for BBO with Google. Found it. Tried signing in again. It worked. Why did that work??
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#7 User is offline   diana_eva 

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Posted 2016-May-07, 07:34

Please try this link to login:

http://www.bridgebase.com/

And post here if you still have problems.

I think the problem occurs when you bookmarked links like bridgebaseonline or variations of BBO main URL. Techs are investigating.

#8 User is offline   atropos_f 

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Posted 2016-May-07, 10:02

View Postdiana_eva, on 2016-May-07, 07:34, said:

Please try this link to login:

http://www.bridgebase.com/

And post here if you still have problems.

I think the problem occurs when you bookmarked links like bridgebaseonline or variations of BBO main URL. Techs are investigating.


That fixed it thank you.
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#9 User is offline   barmar 

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Posted 2016-May-07, 15:39

We made a change a couple of days to fix a minor problem when people use bridgebase.com instead of www.bridgebase.com. But it caused this worse problem with bridgebaseonline.com, and we reverted it this morning.
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