[USViking]

EDIT:

The title should not specify "Opening Lead". The problem occurs on first seat opening bid.


The your-turn-to-bid alert audio chime often fails to sound for me in the Free Auto tournaments when I am first seat in the auction. By "often" I mean the problem may occur well over 20% of the time when I am first seat. It never occurs at any other time.

As a result I get removed from tournaments on a significant number of occasions when, while dummy or when the play of a hand is complete several minutes before the round times out, I am doing something besides staring at an inactive screen or following play.

This has been going on for me since day one, for years, during which I have used at least two different (old, used) PCs.

If I am doing something wrong in my options set-up what could it be? Otherwise I wonder if there is a possible maintenance quick fix by BBO.

This post has been edited by USViking: 2016-April-26, 12:27

[Stefan_O]

USViking, on 2016-April-26, 12:23, said:

The your-turn-to-bid alert audio chime often fails to sound for me...

Hi viking,

cant help you with that, sorry, but this forum is for robot-bridge discussions.
sounds more like you have a general support issue...

post here instead, for help -- BBO Support Forum:

http://www.bridgebas...-support-forum/

[diana_eva]

Moved to BBO Support Forum

[USViking]

Many thanks to Stefan_O and diana_eva for getting the post located in nits proper paste.

The issue raised continues ongoing.

I know administrators have a lot to do, but I hope someone will be able to help out.

[USViking]

Problem raised in OP is if anything worse. It might actually be occurring 100% of the time, as in I never get an alerting chime when I have the first bid.

Does this only happen to me? Is there any fix for it?

[barmar]

I just tried playing in a free automated tourney, but I was never dealer. However, there's a beep whenever a new board is dealt, and it's much louder than the chirp for when it's your turn to bid, so I suspect the bidding chirp may be getting drowned out if you're dealer.

Do you not hear this beep?

I then tried playing against robots in the main bridge club. There's no beep when a board is dealt, but I definitely got the alert when it was my turn to bid, even if I was dealer.