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Bug in BBO Movies? Movie won't play a single card.

#1 User is offline   thomsonk52 

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Posted 2016-February-01, 09:17

Hi,

I have encountered a problem when making BBO movies. I have tried contacting BBO support (#324940), but have had no satisfactory reply. The problem occurs in two different movies. I am using the 'Bid/Play' tool, and want to play a single card before moving on to the next frame. On both occasions the movie progresses as if the card is not played. Only if I play more than one card will the movie play correctly. The problem can easily be demonstrated simply by playing the movie, and noting the actions in the frame.

As I find the movies really useful, I would appreciate any help with this issue.

Thanks
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#2 User is offline   fred 

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Posted 2016-February-01, 11:21

It seems to be working for me.

Can you please try clicking the "Save" button and then copy the text that appears in the window and e-mail it to fred@bridgebase.com? Please let me know the specific frame number where the problem occurs if this is not obvious.

Once I can see the same thing you are seeing, it will hopefully be easy for me to either suggest a solution of fix the bug (if it exists).

Thanks,

Fred Gitelman
Bridge Base Inc.
www.bridgebase.com

#3 User is offline   thomsonk52 

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Posted 2016-February-08, 13:13

Thanks, have copied text and emailed it, as advised
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