BBO Discussion Forums: Questions about 'removing' players and auto-removal. - BBO Discussion Forums

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Questions about 'removing' players and auto-removal.

#1 User is offline   hevnandhel 

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Posted 2015-September-23, 06:46

Whenever I try to 'remove' a player from a table I am hosting, it results in an error being displayed: "Permission denied". Why? Is it related to being a new BBO user? What are the requirements for this function?

I generally only attempt to do this when a player appears to be 'stuck'. I know the software is supposed to do this automatically, but it will sometimes fail to do so.

I am left having to abandon the table myself, which I dislike doing in part because it would affect my board completion rate.

TIA,

Memus.
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#2 User is offline   maryann ns 

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Posted 2015-September-24, 14:52

I would like to know that too. I would also like to know the rules for being a host. I can't seem to find them.

And how do you remove a 'stuck' player or one who bids 7NT for the heck of it?
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#3 User is offline   hevnandhel 

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Posted 2015-September-27, 20:06

For anyone else who is curious, the answer seems to be 100 logins. I can now 'remove'.

But...5 days after posting this query there is no reply from BBO?

I realise that I could have asked a 'Host', but having looked through all the BBO help documents I could find (and these forums, and a web search) I though it would be useful to ask the question here for prosperity.

It's unfortunate that what will be recorded is frustration and disappointment.
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#4 User is offline   barmar 

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Posted 2015-September-28, 10:24

In general, a more reliable way to get technical support is by emailing support@bridgebase.com.

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