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log in failure how to resolve log in problem of fatal error to load critical file

#1 User is offline   pierina123 

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Posted 2015-June-14, 07:44

When I try to start playing I get a critical error BBOWizard.swf RSL rpc?4.6.0.232-1.swz file not found Error #2046

Thank you for your help.
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#2 User is offline   diana_eva 

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Posted 2015-June-14, 07:47

View Postpierina123, on 2015-June-14, 07:44, said:

When I try to start playing I get a critical error BBOWizard.swf RSL rpc?4.6.0.232-1.swz file not found Error #2046

Thank you for your help.


Techs are investigating. Several players reported similar issues. Sorry for the inconvenience, we'll fix as soon as possible. At the moment techs are checking what's going on.

Are you on a Mac or on a PC ?

#3 User is offline   barmar 

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Posted 2015-June-15, 07:29

Are you on a Mac running OS X 10.5? This seems to be common to a number of the people reporting the problem. There may be problems with Adobe's support of this old OS version.

#4 User is offline   samjim 

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  Posted 2015-June-17, 11:25

I've had no problem logging in to BBO until 3 days ago when I began receiving the message "fatal error failed to load critical file bbo wizard" when attempting to log in. I do hope the bridge loving techies will help. No bridge X3 days.


Lou
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#5 User is offline   barmar 

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Posted 2015-June-17, 12:47

View Postsamjim, on 2015-June-17, 11:25, said:

I've had no problem logging in to BBO until 3 days ago when I began receiving the message "fatal error failed to load critical file bbo wizard" when attempting to log in. I do hope the bridge loving techies will help. No bridge X3 days.

Are you using Safari on OS X 10.5.8? This seems to be a widespread problem.

The easiest solution may be to switch to Google Chrome.

Another solution that has worked for some is to clear the Flash saved data for our site. Go to:

http://www.macromedi..._manager07.html

Find "www.bridgebase.com" in the list, select it, and click on "Delete site" (or if you don't want to hunt for the site, use "Delete All Sites" to clear everything).

#6 User is offline   nulacier 

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Posted 2015-August-03, 10:14

View Postbarmar, on 2015-June-17, 12:47, said:

The easiest solution may be to switch to Google Chrome.

Chrome is not working on my HP Touchpad tablett.
I have a dual boot with android but I prefer _by far_ the web application only working (till now) on webOS :)

Quote

Another solution that has worked for some is to clear the Flash saved data for our site. Go to:
http://www.macromedi..._manager07.html
Find "www.bridgebase.com" in the list, select it, and click on "Delete site" (or if you don't want to hunt for the site, use "Delete All Sites" to clear everything).

It's not working :(
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#7 User is offline   MiWi 

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Posted 2016-January-17, 09:31

View Postpierina123, on 2015-June-14, 07:44, said:

When I try to start playing I get a critical error BBOWizard.swf RSL rpc?4.6.0.232-1.swz file not found Error #2046

Thank you for your help.


Hi:)
Same on my Notebook since today - 2016-01-17
Fatal error BBOWizard.swf RSL rpc_4.6.0.23201.swz failed to load Error #2046
Please help
Thanks a lot.
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