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Connections problems I get disconnected after a couple of minutes

#1 User is offline   pize42 

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Posted 2015-February-18, 10:21

I connect through a wireless connection; if I use my PC with Windows 8.1 I get disconnected after a couple of minutes.
If I connect with my old PC with Windows XP I can play, but my wife wgo plays in an other room with her PC with Windows 7 gets disconnected.
Outside of BBO we can stay connected to Internet without any problem.
Suggestions?
Thanks
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#2 User is offline   barmar 

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Posted 2015-February-18, 11:12

Playing on BBO is different from using ordinary web sites. They don't need a continuous connection from your computer to the server, except for things like video. BBO needs your connection to the server to stay stable the entire time, and it will disconnect you if there's a timeout.

Popular video services like YouTube also operate servers all around the globe, and automatically connect you to a nearby server. BBO's servers are all in the US, so if your connection from Italy to the US is not very good, disconnections are likely.

You can see the quality of your connection in the top right corner, there's an indicator with 1-4 bars.

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