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Cannot access player profiles on iPad

#1 User is offline   baystate 

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Posted 2014-April-15, 18:47

Starting tonight....player profiles are not showing up on iPad v. 3.8....no matter how long I tap an opponent's name. No chat ability either. It is as if the command is turned off.

Have rebooted...and logged in again...with same result.
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#2 User is offline   bevan1 

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Posted 2014-June-14, 07:21

On iPad playing BBO when I tap on a players name only the bottom line of the profile box is visible on the top of the screen since this morning. Wonder what's gone wrong? Have rebooted but to no avail
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#3 User is offline   alanrick 

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Posted 2015-August-05, 14:45

baystate said:

1397609228[/url]' post='789299']
Starting tonight....player profiles are not showing up on iPad v. 3.8....no matter how long I tap an opponent's name. No chat ability either. It is as if the command is turned off.

Have rebooted...and logged in again...with same result.


Chat works on my pad, but I can't see a players profile. Nothing happens when I click on their name.I can't even see my partner's so I gave up using it to play on and only kib with it. iOS 8.4 latest BBO 3.91.
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#4 User is offline   alanrick 

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Posted 2015-October-06, 01:47

I still have the problem that I can't see profiles on the iPad (but I can on my iPhone)
Here's a screenshot showing where I click (and nothing happens)https://goo.gl/photo...a5VC4Nj9KCE6rP9
IPad 3 , latest 8.x iOS.Flipping 90 degrees to landscape mode doesn't help.

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#5 User is offline   barmar 

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Posted 2015-October-06, 08:42

To see profiles on the mobile app, you have to press and hold for a second. A tap is used to open the chat window.

#6 User is offline   diana_eva 

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Posted 2015-October-06, 11:19

View Postbarmar, on 2015-October-06, 08:42, said:

To see profiles on the mobile app, you have to press and hold for a second. A tap is used to open the chat window.


He's tapping the name in the username plate, he isn't tapping name in chat.

#7 User is offline   alanrick 

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Posted 2015-October-07, 01:18

Exactly Diane,

Thats what i tried to show in the screenshot .
I also noticed that when voice is used then clicking on the commentators name does NOT show the commentators profile (ie real name).
Hoping that's the decisive clue,
Alan
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#8 User is offline   alanrick 

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Posted 2016-July-14, 16:52

Solved in 4.0 :)
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