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Client problem from my laptop fatal error

#1 User is offline   WrecksVee 

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Posted 2012-July-10, 07:49

When I log into the client I get this messager: Fatal Error: Critical file not found: BBOTourneyManger.swf Error #2036

The effect of this is that I cannot see scores and I do not know what else since I either quit and use the software or change machines.

What can be done to correct this?

Thanks, Rex V. Settle AKA WrecksVee
"A stopper is neither weak nor strong but thinking makes it so." H. Kelsey
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#2 User is offline   barmar 

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Posted 2012-July-10, 09:58

Have you tried clearing your cache?

#3 User is offline   WrecksVee 

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Posted 2012-July-12, 02:07

Clearing the cache did not correct the problem. Any other ideas?
"A stopper is neither weak nor strong but thinking makes it so." H. Kelsey
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#4 User is offline   barmar 

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Posted 2012-July-14, 00:36

We're probably not going to be able to figure this out until after the Philly NABC.

#5 User is offline   jimwills 

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Posted 2013-August-12, 02:32

did we get a solution to this one as it appears to have begun again
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#6 User is offline   barmar 

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Posted 2013-August-12, 21:30

No, we've never figured it out.

This happens to me occasionally. Reloading the page always fixes it.

#7 User is offline   uday 

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Posted 2013-August-17, 07:33

Fred says that this, at its core, means that the browser tried to download a file and the download failed.

I've seen this occasionally myself, particularly when my connection isn't the greatest.

We're discussing what we might be able to do under these circumstances...

uday
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#8 User is offline   uday 

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Posted 2013-August-17, 07:46

Meanwhile, if it happens, try clearing your browser's cache. That might help, tho I'm not sure.
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#9 User is offline   wnt53 

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Posted 2016-October-07, 03:23

I'm having the same problem today having upgraded to macOS Sierra 10.12 Update:Clearing my cache fixed it
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