Solutions for abuse
Posted 2011-August-09, 11:35
Roughly once every hour I play someone crosses the line in my presence. There must be hundreds if not thousands of violations every day. The typical abuser goes around playing at random tables, waits until he can find fault with anyone, scolds him/her and more often than not leaves in the middle of the hand (if you're lucky; some stay or even remove the scoldee if they are host).
Needless to say; this takes away a lot if not all the fun of playing on BBO.
What can we do about this?
- Yes, I can also play only with people I know against people I know. This would reduce my BBO-activity by 99,99 percent.
- Yes, I know I can make these people 'enemy'. Been adding such people for years (900+ on the list now) and it just keeps coming at the same rate.
- Yes, I know it is possible to report abuse. Sometimes I even do report. But even if this method always leads to the desired result, apparently the barrier to report is too high and hence the problem persists.
Or does my (silent) presence at a table simply evoke rude behaviour?
Again, what can we do about this?
Post a message to every player every time s/he logs on explaining the house rules, including sanctions?
Lower the barrier for abuse reporting? Right-click persons name, mark abuse => automatic message to abuse with a timestamp?
Assign behaviour-ratings and give option to play only rating >x?
Allow players to only play with boardcompletionrate>98?
Require members to supply their real name when they sign up?
Posted 2011-August-09, 14:05
...other forum members are not in this situation. Maybe you should...
... instead have spent your years marking 900+ as friends. Then you would have plenty to play with.
Of course, if you are just silent at the table, they might not want to play with you again...
-- Bertrand Russell
Posted 2011-August-09, 15:47
but that is a lot of work for one guy, plus he has a lot of other interests.
but honestly, none of your proposed solutions work.
Posted 2011-August-09, 16:15
Oh! He's *that* kind of troll.
Never tell the same lie twice. - Elim Garek on the real moral of "The boy who cried wolf"
Posted 2011-August-09, 18:38
Your suggestions sound not bad, but I am afraid they are impracticable in the reality of the MBC. Playing mostly random tables like you I have a (subjektive) feeling the verbal rudeness is less from year to year. Anyhow that'something.
Posted 2011-August-09, 18:39
I think it would be better to have a place on the chatbox to report abuse, which would ask you who you were reporting and then send the chatbox contents to abuse@. This is how these things are reported in the AOL chatrooms.
Posted 2011-August-10, 08:24
What reasonable ways do you suggest BBO use to "require" members to supply their real name? Reasonable means that everyone has access to that way of verifying who they are.
Credit card? Does everyone (from young people to players from certain select countries have a credit card?)
This is a very non-trivial requirement if the goal is to maximize availability of the site. One idea might be to have a room similar to the open room that only allows people who have verified who they are, but what would happen to the rooms where anyone without verification play? Would that become even worse than the problems experienced now for the younger players etc who could not verify.
I like the idea of verification, I am just unaware of a workable solution to the technical problems to be overcome. Having a verified email address is not a solution given how easy it is to get "free" and unlimited new email addresses.
Posted 2011-August-10, 11:28
Does this mean everything has been considered, tried and discarded - that there is simply no solution? I find it hard to believe that a place like BBO simply accepts this.
I see hundreds of posts about rating systems both in BBO as on the forums, with endless discussions and critiques and the most sophisticated suggestions. The expertise is absolutely there.
I love to just click one button and then I am whisked away to an empty seat. If I had to search for tables with only friends, exactly one empty seat, and then set the permission mode to manual I'd spent 80% of my time managing instead of playing. Do tell me if it's too much to ask for: just be spared comments that noone would dare to utter at a live table.
Posted 2011-August-10, 12:25
The short answer to your question is "Yes"
The long answer is "The cure is worse than the disease"
Posted 2011-August-10, 17:24
Posted 2011-August-10, 22:51
I understand that Fred gives his employees a lot of leeway, but I think he'd draw the line at a complete lack of common courtesy. Not that this is the first time this particular yellow has been gratuitously rude.
Edit 8/18. Changed 'volunteers' to 'employees' as I've been informed that the person in question is the latter.
Posted 2011-August-11, 03:45
That sucks. Were you playing in the "Main Bridge Club" or the "Relaxed Bridge Club"? If the former, I suggest you switch to the latter. Alternatively, you might want to look into the "Beginner-Intermediate-Lounge".
Oh sure, but I very much doubt you've sat at a table with one of them yet.
-- Bertrand Russell
Posted 2011-August-11, 05:42
That was basically my thought, too.
The online world is different from what people are used to IRL. It's been known for years that people are far ruder online. Much of it is because of anonymity, but even without it people behave badly. Seeing someone's reaction is a strong social barrier to inappropriate behavior.
It's not just bridge, it also happens in online discussions. Look at the comments sections of blogs, Youtube, etc. -- everything degenerates into calling someone who disagrees with you "gay".
Posted 2011-August-11, 07:55
the Freman, Chani from the move "Dune"
"I learned long ago, never to wrestle with a pig. You get dirty, and besides, the pig likes it."
George Bernard Shaw
Posted 2011-August-11, 17:15
I also eat their entrails; that requires an ample supply of salt, garlic, and onion. I could possibly post a recipe, but maybe hrothgar can dig something out? possibly sous-vide?
JLOGIC has it. This is the internet -- you can't force people to be nice. Have you considered the possibility that your line that gets crossed is just too stringent? or the chance that you may also be considered rude by others?
Requiring a real name is unrealistic and (imo) also unwarranted. There are lots of reasons why one may wish to remain anonymous, not all are tied to logistical issues..
Posted 2011-August-12, 02:05
I understand that Fred gives his volunteers a lot of leeway, but I think he'd draw the line at a complete lack of common courtesy. Not that this is the first time this particular yellow has been gratuitously rude.
name and shame the bugger (If of course yoou have proof they said it)
Posted 2011-August-12, 02:07
THere are 'Friendly' sites on here if you play Acol try the Acol Club or try BIL club (Beginner Intermediate Lounge)
Posted 2011-August-16, 12:22